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Streamline troubleshooting #438

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25 changes: 3 additions & 22 deletions features/pull-requests.mdx
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Expand Up @@ -86,30 +86,11 @@ This ensures that Tembo's pull requests maintain consistency with your team's ex

## Troubleshooting

### Pull Request Not Created
**PR not created?** Verify the repository is active in [Integrations](https://app.tembo.io/integrations), confirm Tembo has branch/PR creation permissions, check your Git provider integration is connected, and ensure Tembo isn't skipping duplicate PRs.

If Tembo isn't creating pull requests for your tasks:
**PR description missing context?** Provide clearer task descriptions, add a [PR template](/features/pull-requests#pr-template-support) to your repository, or add a [rule file](/features/rule-files) with PR formatting preferences.

1. **Verify repository activation** - Ensure the repository is active in your Tembo dashboard under Integrations
2. **Check branch permissions** - Confirm Tembo has permission to create branches in your repository
3. **Review integration status** - Navigate to the [Integrations page](https://app.tembo.io/integrations) to verify your Git provider integration is connected
4. **Check for existing PRs** - Tembo may skip creating duplicate PRs for the same issue

### PR Description Missing Context

If pull request descriptions lack sufficient detail:

1. **Improve task descriptions** - Provide clear, detailed task descriptions with context about the problem and expected solution
2. **Add PR templates** - Create a PR template in your repository to guide Tembo's PR descriptions
3. **Use rule files** - Add a [rule file](/features/rule-files) with PR guidelines and formatting preferences

### Commits Not Signed (GitHub)

If commits appear without the "Verified" badge:

1. **Reinstall the GitHub App** - Disconnect and reconnect the GitHub integration from the [Integrations page](https://app.tembo.io/integrations)
2. **Check repository permissions** - Ensure the Tembo GitHub App has write access to the repository
3. **Verify organization settings** - Some organizations require additional approval for GitHub App installations
**Commits not signed (GitHub)?** Reinstall the GitHub App from [Integrations](https://app.tembo.io/integrations), verify the app has write access, and check if your organization requires additional approval for GitHub App installations.

For additional help, contact [support@tembo.io](mailto:support@tembo.io).

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