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263 changes: 174 additions & 89 deletions README.md
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# Sinch Python SDK

[![License](https://img.shields.io/badge/License-Apache_2.0-blue.svg)](https://github.com/sinch/sinch-sdk-python/blob/main/LICENSE)


[![Python 3.9](https://img.shields.io/badge/python-3.9-blue.svg)](https://www.python.org/downloads/release/python-390/)
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[![Python](https://img.shields.io/badge/python-blue.svg)](https://www.python.org/) [![Latest Release](https://img.shields.io/pypi/v/sinch?label=sinch&labelColor=FFC658)](https://pypi.org/project/sinch/) [![License](https://img.shields.io/badge/License-Apache_2.0-blue.svg)](https://github.com/sinch/sinch-sdk-python/blob/main/LICENSE)


Here you'll find documentation related to the Sinch Python SDK, including how to install it, initialize it, and start developing Python code using Sinch services.

To use Sinch services, you'll need a Sinch account and access keys. You can sign up for an account and create access keys at [dashboard.sinch.com](https://dashboard.sinch.com).

For more information on the Sinch APIs on which this SDK is based, refer to the official [developer documentation portal](https://developers.sinch.com).
For more information on the SDK, refer to the dedicated [Python SDK documentation](https://developers.sinch.com/docs/sdks/python) section, and for the Sinch APIs on which this SDK is based, refer to the official [developer documentation portal](https://developers.sinch.com).


## Table of contents:

- [Prerequisites](#prerequisites)
- [Installation](#installation)
- [Supported APIs](#supported-apis)
- [Getting started](#getting-started)
- [Logging](#logging)
- [Handling Exceptions](#handling-exceptions)
- [Custom HTTP client implementation](#custom-http-client-implementation)
- [Third-party dependencies](#third-party-dependencies)
- [Examples](#examples)
- [Changelog and Migration](#changelog--migration)
- [License](#license)
- [Contact](#contact)


## Prerequisites

- Python in one of the supported versions - 3.9, 3.10, 3.11, 3.12, 3.13, 3.14
- pip
- Sinch account
- [Python](https://www.python.org/) in one of the supported versions - [3.9](https://www.python.org/downloads/release/python-390/), [3.10](https://www.python.org/downloads/release/python-3100/), [3.11](https://www.python.org/downloads/release/python-3110/), [3.12](https://www.python.org/downloads/release/python-3120/), [3.13](https://www.python.org/downloads/release/python-3130/), [3.14](https://www.python.org/downloads/release/python-3140/)
- [pip](https://pip.pypa.io/en/stable/)
- [Sinch account](https://dashboard.sinch.com/)

> **Warning**:
> This SDK is intended for server-side (backend) use only. Do not use it in front-end or client-side applications (web, mobile, or desktop), regardless of language or framework. Doing so can expose your Sinch credentials to end-users.

## Installation

You can install this package by typing:
`pip install sinch`
Run the following command to install the SDK:

## Products
```bash
pip install sinch
```

The Sinch client provides access to the following Sinch products:
- Numbers API
- SMS API
- Conversation API (beta release)

## Supported APIs

## Getting started

| API Category | API Name |
|-------------------|-----------------------------|
| Messaging | [Conversation API](https://developers.sinch.com/docs/conversation/) |
| Messaging | [SMS](https://developers.sinch.com/docs/sms/) |

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| Messaging | [SMS](https://developers.sinch.com/docs/sms/) |
| Messaging | [SMS API](https://developers.sinch.com/docs/sms/) |

| Numbers | [Numbers API](https://developers.sinch.com/docs/numbers/) |
| Verification | [Number Lookup API](https://developers.sinch.com/docs/number-lookup/) |

### Client initialization

To establish a connection with the Sinch backend, you must provide credentials based on the API you intend to use.
For security best practices, avoid hardcoding credentials — retrieve them from environment variables instead.
## Getting started

> **Note:** `sms_region` and `conversation_region` no longer have defaults and **must** be set before
> calling those APIs—omitting them will cause a runtime error. See [MIGRATION_GUIDE.md](MIGRATION_GUIDE.md) for details.

### Client initialization

#### SMS API
To start using the SDK, initialize the main client class. This client gives you access to all the SDK services:

The SMS API supports two authentication methods. `sms_region` is required for both and has no default.
```python
import os
from sinch import SinchClient

**Project auth (OAuth2)**
# Warning: project authentication, check if the API used supports it or has additional parameters

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sinch_client = SinchClient(
project_id=os.environ["SINCH_PROJECT_ID"],
key_id=os.environ["SINCH_KEY_ID"],
key_secret=os.environ["SINCH_KEY_SECRET"],
)
```

The SDK automatically exchanges your key ID and key secret for a short-lived OAuth2 token and refreshes it automatically on expiry.
Supported regions: `us`, `eu`, `br`.
Get `project_id`, `key_id` and `key_secret` from the [Access keys](https://dashboard.sinch.com/settings/access-keys) page in your Sinch dashboard (`key_secret` is shown only once, at creation time). It's highly recommended to not hardcode these credentials: load them from environment variables for local development, and from a secret manager in production.

In your [Account dashboard](https://dashboard.sinch.com/settings/access-keys), you will find your `projectId` and access keys composed of pairs of `keyId` / `keySecret`.
This snippet is the common starting point for every API. Some APIs have a different initialization or need extra parameters (for example, a region), see the section for each API.

> **Note:** the `keySecret` is visible only when you create the Access Key. Store it safely and create a new Access Key if you have lost it.
### Conversation API

```python
from sinch import SinchClient
The Conversation API is regionalized. To use this API, the `conversation_region` parameter is required:

```python
sinch_client = SinchClient(
project_id="project_id",
key_id="key_id",
key_secret="key_secret",
sms_region="us"
project_id=os.environ["SINCH_PROJECT_ID"],
key_id=os.environ["SINCH_KEY_ID"],
key_secret=os.environ["SINCH_KEY_SECRET"],
conversation_region="eu",
)
```

**Service Plan ID auth (legacy)**

Uses a static bearer token that never expires.
Support all regions: `us`, `eu`, `br`, `ca`, `au`.
#### Sinch Events

In your [Service APIs dashboard](https://dashboard.sinch.com/sms/api/services), you will find your `servicePlanId` and `apiToken` (bearer token).
The Conversation API delivers asynchronous Sinch Events to the Event Destination URL you configure for your app in the [Conversation dashboard](https://dashboard.sinch.com/convapi/apps). `validate_authentication_header` confirms a request comes from Sinch and `parse_event` turns its payload into a typed event object; `headers` and `raw_body` are the incoming request's headers and raw body:

```python
from sinch import SinchClient
sinch_events = sinch_client.conversation.sinch_events(SINCH_EVENT_SECRET)
is_valid = sinch_events.validate_authentication_header(headers=headers, json_payload=raw_body)
event = sinch_events.parse_event(raw_body, headers)
```

`SINCH_EVENT_SECRET` is optional and set per app in the [Conversation dashboard](https://dashboard.sinch.com/convapi/apps). `parse_event` works without validating the request, but then its origin can't be verified, so calling `validate_authentication_header` (which returns `True`/`False`) is recommended in production.

You can find a complete example in [examples/sinch_events/conversation_api](./examples/sinch_events/conversation_api).

### SMS API

> **Warning:** the SMS API is end-of-sale. For new integrations, prefer the [Conversation API](#conversation-api).

The SMS API is regionalized: set `sms_region` to the region where your SMS account is hosted. The accepted values are `us`, `eu`, `au`, `br` and `ca`, and the region also determines which credentials you can use:

- **Project access keys** — available only in the `us` and `eu` regions. Use the same `project_id`, `key_id` and `key_secret` as the common client, plus `sms_region`:

```python
sinch_client = SinchClient(
service_plan_id="service_plan_id",
sms_api_token="api_token",
sms_region="us"
project_id=os.environ["SINCH_PROJECT_ID"],
key_id=os.environ["SINCH_KEY_ID"],
key_secret=os.environ["SINCH_KEY_SECRET"],
sms_region="us",
)
```

#### Conversation API - Project auth (OAuth2)
> **SMS authentication for new projects**
>
> Projects created after the SMS API end-of-sale (`15/04/26`) cannot use
> project access keys — the SMS API requests return `401 Unauthorized`.
>
> If you encounter this issue, consider the following options:
>
> 1. Use service plan credentials (`service_plan_id` + `sms_api_token`)
> 2. Use the Conversation API, which works with project access keys.
> 3. Contact your account manager

`conversation_region` is required and has no default.
Supported regions: `us`, `eu`, `br`.

> **Why region matters:** The Conversation API stores and routes data within the selected region for regulatory compliance. Choose the region that matches your data residency requirements.
- **Service plan** — available in all regions (`us`, `eu`, `au`, `br`, `ca`). Use a `service_plan_id` and `sms_api_token`, both available on the [Service APIs dashboard](https://dashboard.sinch.com/sms/api/services):

```python
from sinch import SinchClient

sinch_client = SinchClient(
project_id="project_id",
key_id="key_id",
key_secret="key_secret",
conversation_region="eu"
service_plan_id=os.environ["SINCH_SERVICE_PLAN_ID"],
sms_api_token=os.environ["SINCH_SMS_API_TOKEN"],
sms_region="us",
)
```

> **SMS integration note:** If you also use the SMS API, `sms_region` and `conversation_region` **must match**. Mismatched regions will cause delivery failures.
> **Note:** if you use both the SMS and the [Conversation API](#conversation-api)
> from the same client, set `sms_region` and `conversation_region` to the same
> region. Mismatched regions cause delivery failures.

#### Other APIs - Project auth (OAuth2)
#### Sinch Events

These APIs are not regionalized and use project-based auth.
The SMS API delivers asynchronous Sinch Events to an Event Destination, whose URL is set per batch with the `event_destination_target` parameter on the send, update and replace operations (for example `sinch_client.sms.batches.send_sms`). `validate_authentication_header` confirms a request comes from Sinch and `parse_event` turns its payload into a typed event object; `headers` and `raw_body` are the incoming request's headers and raw body:

```python
from sinch import SinchClient
sinch_events = sinch_client.sms.sinch_events(SINCH_EVENT_SECRET)
is_valid = sinch_events.validate_authentication_header(headers=headers, json_payload=raw_body)
event = sinch_events.parse_event(raw_body, headers)
```

sinch_client = SinchClient(
project_id="project_id",
key_id="key_id",
key_secret="key_secret",
)
Signature authentication for SMS events must be enabled for your account by your account manager; until then the signature headers are absent and `parse_event` can be used on its own. See the [SMS events documentation](https://developers.sinch.com/docs/sms/api-reference/sms/tag/Webhooks/#tag/Webhooks/section/Callbacks).

You can find a complete example in [examples/sinch_events/sms_api](./examples/sinch_events/sms_api).

### Numbers API

The Numbers API needs no extra parameters, use the [common client](#client-initialization) based in project authentication shown above.

#### Sinch Events

The Numbers API delivers asynchronous Sinch Events to the Event Destination you configure through `sinch_client.numbers.event_destinations`. `validate_authentication_header` confirms a request comes from Sinch and `parse_event` turns its payload into a typed event object; `headers` and `raw_body` are the incoming request's headers and raw body:

```python
sinch_events = sinch_client.numbers.sinch_events(SINCH_EVENT_SECRET)
is_valid = sinch_events.validate_authentication_header(headers=headers, json_payload=raw_body)
event = sinch_events.parse_event(raw_body, headers)
```

## Logging
`SINCH_EVENT_SECRET` is the value configured on the Event Destination. `parse_event` works without validating the request, but then its origin can't be verified, so calling `validate_authentication_header` is recommended in production.

Logging configuration for this SDK utilizes following hierarchy:
1. If no configuration was provided via `logger_name` or `logger` configurable, SDK will inherit configuration from the root logger with the `Sinch` prefix.
2. If `logger_name` configurable was provided, SDK will use logger related to that name. For example: `myapp.sinch` will inherit configuration from the `myapp` logger.
3. If `logger` (logger instance) configurable was provided, SDK will use that particular logger for all its logging operations.
You can find a complete example in [examples/sinch_events/numbers_api](./examples/sinch_events/numbers_api).

If all logging returned by this SDK needs to be disabled, usage of `NullHandler` provided by the standard `logging` module is advised.
### Number Lookup API

The Number Lookup API needs no extra parameters, use the [common client](#client-initialization) based in project authentication shown above.



## Sample apps

Usage example of the Numbers API via [`VirtualNumbers`](sinch/domains/numbers/virtual_numbers.py) on the client (`sinch_client.numbers`)—`list()` returns your project’s active virtual numbers:
### Your First Request

Once your client is configured, you can send your first message. The example below uses the Conversation API to send a simple text message over SMS. Replace CONVERSATION_APP_ID with your app ID and RECIPIENT_PHONE_NUMBER with the recipient's phone number:

```python
paginator = sinch_client.numbers.list(
region_code="US",
number_type="LOCAL",
response = sinch_client.conversation.messages.send(
app_id="CONVERSATION_APP_ID",
message={
"text_message": {
"text": "[Python SDK: Conversation Message] Sample text message",
},
},
recipient_identities=[
{
"channel": "SMS",
"identity": "RECIPIENT_PHONE_NUMBER",
}
],
)
for active_number in paginator.iterator():
print(active_number)

print(f"Successfully sent message.\n{response}")
```

Returned values are [Pydantic](https://docs.pydantic.dev/) model instances (for example [`ActiveNumber`](sinch/domains/numbers/models/v1/response/active_number.py)), including fields such as `phone_number`, `region_code`, `type`, and `capabilities`.
## Logging

Logging configuration for this SDK utilizes following hierarchy:
1. If no configuration was provided via `logger_name` or `logger` configurable, SDK will inherit configuration from the root logger with the `Sinch` prefix.
2. If `logger_name` configurable was provided, SDK will use logger related to that name. For example: `myapp.sinch` will inherit configuration from the `myapp` logger.
3. If `logger` (logger instance) configurable was provided, SDK will use that particular logger for all its logging operations.

More examples live under [examples/snippets](examples/snippets) on the `main` branch.
If all logging returned by this SDK needs to be disabled, usage of `NullHandler` provided by the standard `logging` module is advised.

### Handling exceptions
## Handling exceptions

Each API throws a custom, API related exception for an unsuccessful backed call.

Expand All @@ -178,7 +238,6 @@ except NumbersException as err:

For handling all possible exceptions thrown by this SDK use `SinchException` (superclass of all Sinch exceptions) from `sinch.core.exceptions`.


## Custom HTTP client implementation

By default, the HTTP implementation uses the `requests` library.
Expand Down Expand Up @@ -241,9 +300,35 @@ sinch_client.configuration.transport = MyHTTPImplementation(
)
```

Note: Asynchronous HTTP clients are not supported.
The transport must be a synchronous implementation.
> **Note:** Asynchronous HTTP clients are not supported. The transport must be
> a synchronous implementation.


## Third-party dependencies
The SDK relies on the following third-party dependencies:
- [requests](https://requests.readthedocs.io/): HTTP client used as the default transport for all API calls.
- [pydantic](https://docs.pydantic.dev/): Data validation and serialization for request and response models.

## Examples

You can find:
- a Python example of each request in the [examples/snippets](./examples/snippets) folder.
- getting started guides for specific use cases in the [examples/getting-started](./examples/getting-started) folder.
- server-side event handling examples in the [examples/sinch_events](./examples/sinch_events) folder.

## Changelog & Migration

For information about the latest changes in the SDK, please refer to the [CHANGELOG](CHANGELOG.md) file
and the [MIGRATION_GUIDE](MIGRATION_GUIDE.md) for instructions on how to update your code when upgrading to a new major version of the SDK.

## License

This project is licensed under the Apache License. See the [LICENSE](LICENSE) file for the license text.
This project is licensed under the Apache License.

See the [LICENSE](LICENSE) file for the license text.


## Contact

Developer Experience engineering team: [team-developer-experience@sinch.com](mailto:team-developer-experience@sinch.com)

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