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64 changes: 34 additions & 30 deletions content/applications/productivity/knowledge.rst
Original file line number Diff line number Diff line change
Expand Up @@ -17,8 +17,8 @@ templates, etc.
Article creation
================

Knowledge articles can be created from scratch or a pre-configured template. When an article
is created under another, the original one is the **parent article**, while the new one is called a
Knowledge articles can be created from scratch or a pre-configured template. When an article is
created under another, the original one is the **parent article**, while the new one is called a
**child** or **nested article**, indicating its subordinate position. This structure helps organize
content by establishing clear relationships between related articles.

Expand All @@ -42,9 +42,8 @@ suggested options:
- :guilabel:`Generate an Article with AI`: Generate content based on a prompt.

.. tip::
After writing the header, click or hover over :guilabel:`Untitled` in the top bar to
automatically name the article after the header. This action does not apply if the article is
already titled.
After writing the header, click on :guilabel:`Untitled` in the top bar to automatically name the
article after the header. This action does not apply if the article is already titled.

From a template
---------------
Expand All @@ -61,8 +60,8 @@ Article editing
===============

To edit an article, select it in the sidebar tree, then edit its content and format it using the
:ref:`text editor toolbar <knowledge/articles_editing/text-editor>`, typing :ref:`powerbox
commands <knowledge/articles_editing/commands>`, and adding a :ref:`cover picture
:ref:`text editor toolbar <knowledge/articles_editing/text-editor>`, typing :ref:`powerbox commands
<knowledge/articles_editing/commands>`, and adding a :ref:`cover picture
<knowledge/articles_editing/cover>` with a :ref:`title emoji <knowledge/articles_editing/emoji>`.

.. tip::
Expand All @@ -74,8 +73,8 @@ commands <knowledge/articles_editing/commands>`, and adding a :ref:`cover pictur
Text editor toolbar
-------------------

To edit a word, sentence, or paragraph, select or double-click it to display the text editor
toolbar and apply the desired :doc:`formatting options </applications/essentials/html_editor>`.
To edit a word, sentence, or paragraph, select or double-click it to display the text editor toolbar
and apply the desired :doc:`formatting options </applications/essentials/html_editor>`.

.. tip::
Click :icon:`fa-commenting-o` :guilabel:`Comment` to add a comment to the selected text.
Expand Down Expand Up @@ -150,8 +149,8 @@ To manage the cover picture, hover the mouse over it and select the preferred op
.. note::
- After clicking :guilabel:`Add Cover`, a cover picture is automatically attributed to the
article based on the title.
- A removed cover picture can be retrieved in the database library. To delete it, hover the
mouse over it and click the :icon:`fa-trash` (:guilabel:`trash`) icon.
- A removed cover picture can be retrieved in the database library. To delete it, hover the mouse
over it and click the :icon:`fa-trash` (:guilabel:`trash`) icon.

.. _knowledge/articles_editing/emoji:

Expand All @@ -162,8 +161,8 @@ To add a title emoji to the article's name and header:

- Click the :icon:`fa-ellipsis-v` (:guilabel:`More actions`) icon, then :guilabel:`Add Icon` to
generate a random emoji. Click the emoji to select a different one.
- Alternatively, click the :icon:`fa-file-text-o` :guilabel:`(page)` icon next to the article's
name in the sidebar or the top bar and select the preferred emoji.
- Alternatively, click the :icon:`fa-file-text-o` :guilabel:`(page)` icon next to the article's name
in the sidebar or the top bar and select the preferred emoji.

.. _knowledge/articles_editing/views:

Expand All @@ -182,10 +181,14 @@ To insert a view or a view link into an article, follow these steps:

- Users without access to the view cannot see it in Knowledge, even if they can access the
article.
- Clicking the inserted link opens a pop-up with the view's name next to the
:icon:`fa-clipboard` (:guilabel:`Copy Link`), :icon:`fa-pencil-square-o` (:guilabel:`Edit
Link`), and :icon:`fa-chain-broken` (:guilabel:`Remove Link`) icons. Click the name inside the
pop-up to open the linked view.
- Clicking the inserted link opens a pop-up with the view's name next to the :icon:`fa-clipboard`
(:guilabel:`Copy Link`), :icon:`fa-pencil-square-o` (:guilabel:`Edit Link`), and
:icon:`fa-chain-broken` (:guilabel:`Remove Link`) icons. Click the name inside the pop-up to
open the linked view.
- When multiple views are added to an article, the :icon:`oi-draggable` (:guilabel:`drag handle`)
icon may disappear, preventing the views from being reordered. To restore it, click the
:icon:`fa-ellipsis-v` (:guilabel:`More actions`) icon, then toggle the :icon:`oi-arrows-h`
:guilabel:`Full Width` off.

Article management
==================
Expand Down Expand Up @@ -352,8 +355,8 @@ To generate a URL and share an article, click :guilabel:`Share` and activate the
web` toggle. Click :guilabel:`Copy Link` to copy the article's URL.

.. note::
- If an article contains :ref:`inserted views <knowledge/articles_editing/views>`, users with
the URL do not see them unless they can access the inserted content.
- If an article contains :ref:`inserted views <knowledge/articles_editing/views>`, users with the
URL do not see them unless they can access the inserted content.
- Having the Website app is necessary to share an article's URL.

.. _knowledge/articles_editing/remove:
Expand All @@ -367,12 +370,13 @@ Delete an article
~~~~~~~~~~~~~~~~~

Select an article in the sidebar tree and click the :icon:`fa-ellipsis-v` (:guilabel:`More actions`)
icon, then :guilabel:`Send to Trash`. Alternatively, drag and drop the article under
:guilabel:`Drop here to delete this article` at the bottom left corner. The article is moved to the
trash for 30 days before being permanently deleted.
icon, then :guilabel:`Send to Trash`. Alternatively, drag and drop the article under :guilabel:`Drop
here to delete this article` at the bottom left corner. The article is moved to the trash for 30
days before being permanently deleted.

To permanently delete an article, click :guilabel:`Articles` in the top-left menu, select an article,
and click :menuselection:`Actions --> Delete --> Delete`.
To permanently delete an article, click :guilabel:`Articles` in the top-left menu, select an
article, and click :menuselection:`Actions --> Delete`. In the pop-up window, click
:guilabel:`Delete` to confirm the deletion of the article.

.. note::
To restore a trashed article, click :guilabel:`Open the Trash` at the bottom of the sidebar
Expand All @@ -383,8 +387,8 @@ and click :menuselection:`Actions --> Delete --> Delete`.
Archive an article
~~~~~~~~~~~~~~~~~~

Click :guilabel:`Articles`, select an article, and click :menuselection:`Actions --> Archive -->
Archive`.
Click :guilabel:`Articles`, select an article, and click :menuselection:`Actions --> Archive`. In
the pop-up window, click :guilabel:`Archive` to confirm the article's archival.

.. note::
To restore an archived article, click :guilabel:`Articles`. In the search bar, click
Expand All @@ -403,8 +407,8 @@ Access articles from Odoo apps
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Knowledge articles are accessible from the :ref:`form view <studio/views/general/form>` of various
apps. Click the :icon:`fa-bookmark` :guilabel:`(Knowledge)` icon in the top right corner to open
the command palette, then choose one of the following search methods:
apps. Click the :icon:`fa-bookmark` :guilabel:`(Knowledge)` icon in the top right corner to open the
command palette, then choose one of the following search methods:

- :guilabel:`Search for an article`: start typing the text to execute a semantic search that
identifies relevant article information.
Expand All @@ -415,8 +419,8 @@ Version history
~~~~~~~~~~~~~~~

To retrieve a previous version of an article, select it in the sidebar tree and click the
:icon:`fa-ellipsis-v` (:guilabel:`More actions`) icon, then :guilabel:`Open Version History`.
Select a version and click :guilabel:`Restore history`.
:icon:`fa-ellipsis-v` (:guilabel:`More actions`) icon, then :guilabel:`Open Version History`. Select
a version and click :guilabel:`Restore history`.

.. note::
In the version history, the :guilabel:`Content` tab shows the selected version, while the
Expand Down