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[CDTOOL-1299] Improve Issue Template Routing#1705

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rcaril wants to merge 4 commits intomainfrom
rcaril/CDTOOL-1299-improve-issue-templates
Open

[CDTOOL-1299] Improve Issue Template Routing#1705
rcaril wants to merge 4 commits intomainfrom
rcaril/CDTOOL-1299-improve-issue-templates

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@rcaril rcaril commented Mar 19, 2026

Change summary

This PR adds support docs and notes to existing templates clarifying when to reach out to support and general best practices around issue submitting.

All Submissions:

  • Have you followed the guidelines in our Contributing document?
  • Have you checked to ensure there aren't other open Pull Requests for the same update/change?

User Impact

Users no longer have access to the "Blank Issue" option.

rcaril added 2 commits March 19, 2026 13:10
…es and when to route to support

Added a ISSUES.md file with best practices around issue types and annotations to the current issues around when to reach out to support instead.
@rcaril rcaril added the Skip-Changelog do not add a changelog entry for this change label Mar 19, 2026
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# Disable blank issues for non-maintainers.
blank_issues_enabled: false
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This forces users to chose one of the existing issue types, Bug or Feature Request.

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Maintainers however, will still be able to use the Blank issue type if needed.

@rcaril rcaril marked this pull request as ready for review March 19, 2026 20:20
@rcaril rcaril requested a review from a team as a code owner March 19, 2026 20:20
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<div align="center">
<h3 align="center">CLI Issues</h3>
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I am very open to suggestions on how this document should be organized and formatted. Some of these examples may not be perfect - so please feel free to suggest improvements there as well.

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@anthony-gomez-fastly anthony-gomez-fastly left a comment

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This is excellent, ty for doing this!

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@philippschulte philippschulte left a comment

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Just found a couple of typos. Thanks for improving this!

@rcaril rcaril requested a review from philippschulte March 20, 2026 12:55
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3 participants