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fix: Add Slack follow-up prompt for debugging details #37

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fix: Add Slack follow-up prompt for debugging details #37

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df64aa6
fix: Added a message to get more user info
DugarMeha Mar 5, 2026
c61358a
fix: Updated the existing message
DugarMeha Mar 10, 2026
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15 changes: 13 additions & 2 deletions backend/danswer/danswerbot/slack/blocks.py
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Original file line number Diff line number Diff line change
Expand Up @@ -435,8 +435,18 @@ def build_qa_response_blocks(
return response_blocks


def build_follow_up_block(message_id: int | None) -> ActionsBlock:
return ActionsBlock(
def build_follow_up_block(message_id: int | None) -> list[Block]:
hint_block = SectionBlock(
text=(
"_If you need someone to actively look into this, "
"please click the button below and make sure to include "
"the following details in the thread:_\n"
"- *Environment* (e.g., Production, Staging, alpha)\n"
"- *TenantId* and *Organization Id*\n"
"- *ConnectionId*"
),
)
actions_block = ActionsBlock(
block_id=build_feedback_id(message_id) if message_id is not None else None,
elements=[
ButtonElement(
Expand All @@ -451,6 +461,7 @@ def build_follow_up_block(message_id: int | None) -> ActionsBlock:
),
],
)
return [hint_block, actions_block]


def build_follow_up_resolved_blocks(
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2 changes: 1 addition & 1 deletion backend/danswer/danswerbot/slack/handlers/handle_message.py
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Original file line number Diff line number Diff line change
Expand Up @@ -862,7 +862,7 @@ def _get_answer(new_message_request: DirectQARequest) -> OneShotQAResponse | Non
)

if channel_conf and channel_conf.get("follow_up_tags") is not None:
all_blocks.append(build_follow_up_block(message_id=answer.chat_message_id))
all_blocks.extend(build_follow_up_block(message_id=answer.chat_message_id))

try:
respond_in_thread(
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