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8 changes: 4 additions & 4 deletions src/commands/commands.md
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Expand Up @@ -6,7 +6,7 @@
| /about | Information about the bot |
| /help | Displays a list of commands |
| /invite | Provides an invite link for the bot |
| /vote | Gives a link to vote for free premium beneftis                                         |
| /vote | Gives a link to vote for free premium benefits                                         |

| Ticket Commands | Description |
| -- | -- |
Expand All @@ -27,16 +27,16 @@

| Setting Commands | Description |
| -- | -- |
| [/addadmin](./add-admin-support.md) (user_or_role) | Grants a user or role admin priveledges of the bot |
| [/addadmin](./add-admin-support.md) (user_or_role) | Grants a user or role admin privileges of the bot |
| [/addsupport](./add-admin-support.md) (user_or_role) | Adds a user or role as a support representative |
| /autoclose configure | Edit autoclose related settings |
| /autoclose exclude | Excludes the current ticket from being automatically closed |
| /blacklist (user_or_role) | Toggles whether users are allowed to interact with the bot |
| /language (language) | Changes the language the bot messages are displayed in |
| /panel | Provides a link to create a reaction panel for users to open tickets |
| /premium | Activates premium benefits after purchasing (choose patreon on select menu) |
| /removeadmin (user_or_role) | Revokes a user's or role's admin priveledges |
| /removesupport (user_or_role) | Revokes a user's or role's support representative priviledges |
| /removeadmin (user_or_role) | Revokes a user's or role's admin privileges |
| /removesupport (user_or_role) | Revokes a user's or role's support representative privileges |
| /setup auto | Bot will make a very basic configuration (no reaction panels - you'll still want to customize on dashboard) |
| /setup limit | Change the quantity of tickets a single user can have open at the same time |
| /setup transcripts | Change the transcripts channel |
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8 changes: 7 additions & 1 deletion src/commands/introduction.md
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# Commands
This chapter provides some information regarding key commands.

Use the sidebar to navigate this chapter.
Use the sidebar to navigate this chapter, or use the buttons below.

***

- [Command List](../commands/commands.md)
- [Add Admin & Add Support](../commands/add-admin-support.md)
- [Close Requests](../commands/close-requests.md)
25 changes: 24 additions & 1 deletion src/dashboard/introduction.md
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# Dashboard
This chapter provides information regarding configuring the bot using the web dashboard.

Use the sidebar to navigate this chapter.
Use the sidebar to navigate this chapter, or use the buttons below.

***

- [Settings](../dashboard/settings/settings.md)
- [User Feedback](../dashboard/settings/feedback.md)
- [Exit Survey](../dashboard/settings/exit-survey.md)
- [Thread Mode](../features/thread-mode.html)
- [Placeholders](../miscellaneous/placeholders.html)
- [Start Ticket from Message](../features/start-ticket-from-message.html)
- [Claiming Tickets](../dashboard/settings/claiming.md)
- [Awaiting User Response](../dashboard/settings/awaiting-response.md)
- [Transcripts](../dashboard/transcripts.md)
- [Panels](../dashboard/reaction-panels.md)
- [Multi-Panels](../dashboard/multipanels.md)
- [Forms](../dashboard/forms.md)
- [Staff Teams](../dashboard/staff-teams.md)
- [Integrations](../integrations/introduction.md)
- [Building Intergrations](../integrations/building-integrations.md)
- [Cloudflare Workers](../integrations/cloudflare-workers.md)
- [FiveM Intergration](../integrations/fivem.md)
- [Tickets](../dashboard/tickets.md)
- [Blacklist](../dashboard/blacklist.md)
- [Tags](../dashboard/tags.md)
2 changes: 1 addition & 1 deletion src/dashboard/reaction-panels.md
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Expand Up @@ -121,7 +121,7 @@ The server's welcome message can be overridden on a per-panel basis using this f
- Discord message formatting can also be used to include links to channels, emojis, roles, or usernames in the welcome message.
- **First**, discord developer mode must be turned on - in your personal discord account settings > advanced > discord developer mode.
- **Second**, right click any channel name, username, message, etc and choose `Copy ID`.
- **Third**, use the `structure` section of [discord's messge formatting chart](https://discord.com/developers/docs/reference#message-formatting) to include it in the welcome message.
- **Third**, use the `structure` section of [discord's message formatting chart](https://discord.com/developers/docs/reference#message-formatting) to include it in the welcome message.

## Access Control
***
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2 changes: 1 addition & 1 deletion src/dashboard/settings/settings.md
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Expand Up @@ -103,7 +103,7 @@ The welcome message is the message displayed in the Ticket as soon as the user o
- Discord message formatting can also be used to include links to channels, emojis, roles, or usernames in the welcome message.
- **First**, discord developer mode must be turned on - in your personal discord account settings > advanced > discord developer mode.
- **Second**, right click any channel name, username, message, etc and choose `Copy ID`.
- **Third**, use the `structure` section of [discord's messge formatting chart](https://discord.com/developers/docs/reference#message-formatting) to include it in the welcome message.
- **Third**, use the `structure` section of [discord's message formatting chart](https://discord.com/developers/docs/reference#message-formatting) to include it in the welcome message.

The title of the embed will either be based off of the subject provided by the user when using `/open [Subject]`, or the title will show "No subject given" if one wasn't input.

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11 changes: 10 additions & 1 deletion src/features/introduction.md
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# Features
This chapter provides some details about the core features of the bot.

Use the sidebar to navigate this chapter.
Use the sidebar to navigate this chapter, or use the buttons below.

***

- [Thread Mode](../features/thread-mode.md)
- [Forms](../features/forms.md)
- [Multi-Panels](../features/multipanels.md)
- [Start Ticket From Message](../features/start-ticket-from-message.md)
- [Close Requests](../features/close-requests.md)
- [User Feedback](../features/feedback.md)
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2 changes: 1 addition & 1 deletion src/integrations/building-integrations.md
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Expand Up @@ -11,7 +11,7 @@ A simple example would be a forum! When a user opens a ticket in your Discord se

Another example is our built-in Bloxlink integration, which allows you to include the Roblox usernames, profile URLs and more in tickets. The Bloxlink integration is automatically enabled in all servers. You can view the welcome message placeholders available through it [here](https://docs.tickets.bot/setup/placeholders#bloxlink).

Integrations do not necessarily need to fetch information about a user either! In the [next tutorial](), we show you how we built the cryptocurrency price integration.
Integrations do not necessarily need to fetch information about a user either!

## Background Setup
Let's say we run a game, where users link their accounts to their Discord accounts. Users have usernames, scores and other metadata which we wish to display in the welcome message when a user opens a ticket.
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8 changes: 7 additions & 1 deletion src/integrations/introduction.md
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# Integrations
This chapter provides information regarding integrations, and how to build them.

Use the sidebar to navigate this chapter.
Use the sidebar or the buttons below to navigate this chapter

***

- [Building Intergrations](../integrations/building-integrations.md)
- [Cloudflare Workers](../integrations/cloudflare-workers.md)
- [FiveM Intergration](../integrations/fivem.md)
6 changes: 3 additions & 3 deletions src/introduction/introduction.md
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Expand Up @@ -2,7 +2,7 @@

These Docs will help you with:
* Setting up the Bot
* Explain each feature of the Bot
* Explaining each feature of the Bot
* Tell you how to set each feature up
* How to use the bot correctly
* How to fix issues with permissions
Expand All @@ -12,7 +12,7 @@ Updates to the docs are made frequently.

<div class="warning">

**If you find any issues in the Docs like typo's and outdated information then please tell us in our [support server](https://discord.gg/ticketsbot).**
**If you find any issues in the Docs like typos and outdated information then please tell us in our [support server](https://discord.gg/ticketsbot).**
</div>

Get started setting up the bot [here](../setup/introduction.md)
Get started with setting up the bot [here](../setup/introduction.md)
11 changes: 10 additions & 1 deletion src/miscellaneous/introduction.md
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# Miscellaneous
This chapter contains all other documents which do not suit the other chapters.

Use the sidebar to navigate this chapter.
Use the sidebar to navigate this chapter, or use the buttons below.

***

- [Official Tickets Links](../miscellaneous/official-links.md)
- [Patreon Links/Articles](../miscellaneous/patreon.md)
- [Permissions Explained](../miscellaneous/permissions-explained.md)
- [Placeholders](../miscellaneous/placeholders.md)
- [Translate the Bot](../miscellaneous/translate.md)
- [Dashboard: "No Permission"](../miscellaneous/dashboard-no-permission.md)
7 changes: 6 additions & 1 deletion src/premium/introduction.md
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# Premium
This chapter provides information regarding the premium tiers offered for the bot.

Use the sidebar to navigate this chapter.
Use the sidebar to navigate this chapter, or use the buttons below.

***

- [Premium & Whitelabel Perks](../premium/perks.md)
- [Whitelabel Setup Guide](../premium/whitelabel-setup-guide.md)
4 changes: 2 additions & 2 deletions src/setup/dashboard.md
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Expand Up @@ -47,7 +47,7 @@ The welcome message is the message displayed in the Ticket as soon as the user o

- You may make use of placeholders in your welcome message. You can view a list of placeholders [here](../miscellaneous/placeholders.md).

- You may also use discord message formatting to include links to channels, emojis, roles, or usernames in your welcome message. **First**, you will need to have discord developer mode turned on - in your personal discord account settings > advanced > discord developer mode. **Second**, you can right click any channel name, username, message, etc and choose `Copy ID`. **Third**, use the `structure` section of [discord's messge formatting chart](https://discord.com/developers/docs/reference#message-formatting) to include it in your welcome message.
- You may also use discord message formatting to include links to channels, emojis, roles, or usernames in your welcome message. **First**, you will need to have discord developer mode turned on - in your personal discord account settings > advanced > discord developer mode. **Second**, you can right click any channel name, username, message, etc and choose `Copy ID`. **Third**, use the `structure` section of [discord's message formatting chart](https://discord.com/developers/docs/reference#message-formatting) to include it in your welcome message.

The title of the embed will either be based off of the subject provided by the user when using `/open [Subject]`, or the title of the ticket panel if used. We are unable to get a subject from the user when using ticket panels currently, however, this will be possible in a future update of Discord.

Expand Down Expand Up @@ -83,7 +83,7 @@ Defines how the ticket channels should be named. Currently, the 2 options are by

Once you are satisfied with your settings, press the `Submit` button to save them. An example follows:

![Settings](../img/settings_card.webp)
![Settings](../img/settings_card_click.webp)

We now have the basic configuration completed!

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2 changes: 1 addition & 1 deletion src/setup/individual.md
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# Bot Configuration: Indiviual Commands
# Bot Configuration: Individual Commands
***

You can also tweak individual settings by using a single command. Note, not all settings are available via command, some are only accessible on the [dashboard](./dashboard.md), such as [ticket panels](./panels.md).
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3 changes: 2 additions & 1 deletion src/setup/invite.md
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Expand Up @@ -12,7 +12,8 @@ Upon pressing `Continue`, you'll be presented with a list of permissions Tickets

Click `Authorize` to proceed.

![Authorize permissions](../img/invite-2.webp)
![Permissions 1](../img/invite-1.5.webp)
![Authorize permissions 2](../img/invite-2.webp)

Discord will then present you with a screen stating that you've authorised the bot: it's now in your server!

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