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Upgrade to release v3.0.0 fails #211
Description
I'm not able to perform the upgrade to v3.0.0 via the web backend.
When upgrading from v2.9.2 through the web backend a 404 not found is thrown out directly after the backup process at this url: https://my-domain/update?preparing.
After that, I can access the web backend manually and the upgrade is still available.
All upgrades before this one went fine.
Activity
JulianPrieber commentedon Nov 15, 2022
This should be an easy fix.
During the update, the advanced config entry
custom_url_prefixcannot be empty.Just enter anything there before the update. After the update, you can empty the entry again.
This error will not appear when update from 3.0.0 to future versions.
Hope this helps 👍
root9191 commentedon Nov 15, 2022
My Update also failed and now i only get the Maintenance Message:
The custom_url_prefix looks like this:
'custom_url_prefix' => '+',And in the .env File the Maintenance Mode is "false".
Could you help me out here?
JulianPrieber commentedon Nov 15, 2022
In your storage folder, there is a file called "MAINTENANCE". If you delete that, you can get out of the maintenance mode.
root9191 commentedon Nov 15, 2022
That worked to get out of the Maintenance Mode, thanks!
The Parameter now looks like this, but the Update still fails:
'custom_url_prefix' => 'test',JulianPrieber commentedon Nov 15, 2022
That means your page cannot migrate the new database entries.
This can be caused if PHP isn't allowed to run system commands.
There are a few ways of solving this. The easiest would be if you have shell access to your LLC instance.
Can you run system commands in your setup?
root9191 commentedon Nov 15, 2022
Ok i understand. Unfortunately i cannot access LLC via shell.
It is hosted by hosttech and there i can only access via Webbrowser or FTP.
JulianPrieber commentedon Nov 15, 2022
That explains why the update fails. The updater cannot change database entries on pretty much any hosting provider.
The easiest way would be to upload the database from the manual update version, but this would effectively reset your instance.
Otherwise, you'd have to find a way to add the new database entries manually.
root9191 commentedon Nov 15, 2022
What if i download the Database and add it locally and then upload it again?
JulianPrieber commentedon Nov 15, 2022
You could download your database, put it in a local instance and run the database seeder of the updater (update?finishing) then upload it again.
escuco commentedon Nov 15, 2022
Hello!
That did the trick! Thank you so much.
Cheers!