[Windows 11] Bios update 4.02 reset biometry and pin is broken

[gadireddi226]

System Model or SKU

Framework Laptop 13 (AMD Ryzen™ AI 300 Series)

BIOS Version

4.02

DIY Edition Information

Memory: Crucial SO-DIMM 32GB kit DDR5 5600 2X16GB
Storage: WD Black SN770 NVME 1TB

Port/Peripheral Information

No response

Standalone Operation

Full System, Standalone mode NOT enabled (normal usage)

Describe the Bug

After update of BIOS to 4.02 the PIN code to windows hello on Windows 11 and biometry stopped working.
I was lucky we knew the password for the system.
I think we had the previous version of bios, but I am not 100% sure.

Steps To Reproduce

1. Download Bios update 4.02 via https://resources.frame.work/downloads/laptop-13/amd-ryzen-ai-300-series/
2. Run the .exe file.
3. Dialog shown to connect to power delivery during checking of update etc...
4. Connected to monitor with power delivery.
5. Continue the bios installer.
6. After restart the pin is broken cannot be used, same for biometry. I was able to log in via password.
   (Something happened your pin is not accessible)

Expected Behavior

I would expect the biometry is not reset and the PIN code is working.

Screenshots

No response

Operating System

Windows 11 Education 25H2 (26200.9457)

Linux Kernel Version

No response

Additional Context

No response

[gadireddi226]

I am highly suspicious that the education version of windows might have some additional security that might brick the pin and biometry.

[gadireddi226]

Resolution: After disconnecting university account I was able to set up pin again and all ways of singing in.