GLPI Version
11.0.3
Plugin version
2.10.2 escalade / 1.23.4 fields
Bug description
When a ticket includes a multi-select field (dropdown multiple) from the Fields plugin, escalating the ticket using the "Escalate" button triggers the following error:
"Required fields are empty."
This behavior is incorrect, as all required fields are properly filled before escalation.
Steps to reproduce
- Create a block for tickets
- Add a multi-select dropdown field using the Fields plugin
- Create a ticket and fill in the field
- Click the "Escalate" button
It is likely that multi-select fields are not properly handled or validated during the escalation process.
GLPI Version
11.0.3
Plugin version
2.10.2 escalade / 1.23.4 fields
Bug description
When a ticket includes a multi-select field (dropdown multiple) from the Fields plugin, escalating the ticket using the "Escalate" button triggers the following error:
"Required fields are empty."
This behavior is incorrect, as all required fields are properly filled before escalation.
Steps to reproduce
It is likely that multi-select fields are not properly handled or validated during the escalation process.