docs(common-issues): explain LDAP Result Code 49 from IDM volume desync#926
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michaelstingl wants to merge 1 commit into
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docs(common-issues): explain LDAP Result Code 49 from IDM volume desync#926michaelstingl wants to merge 1 commit into
michaelstingl wants to merge 1 commit into
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Login with the built-in IDM (LibreIDM) can fail with "LDAP Result Code 49" and HTTP 500 when the config volume (opencloud.yaml) and the data volume (the idm bolt-store) are no longer from the same init. This happens after reusing one volume from an earlier installation, restoring only one of the two, or setting an internal bind password in the environment. Add a common-issues entry that names the two idm log signatures (bind "not found" vs "invalid credentials"), explains the config/data pair, and gives the recovery (remove both volumes so init re-seeds a matching set).
micbar
approved these changes
Jun 8, 2026
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Description
Add a Common Issues entry for the built-in IDM login failure that surfaces as
LDAP Result Code 49 "Invalid Credentials"with HTTP 500 on the sign-in request.The entry explains that
opencloud.yaml(config volume) and the idm bolt-store (data volume) are seeded as a matching pair at init, and that the bind fails when they fall out of sync (theidmlog readsnot foundorinvalid credentials). It gives the fix: do not set the internal passwords yourself, keep the two volumes together, and remove both to reset.Motivation and context
Reported in:
The reporter followed the documented compose setup, hit Result Code 49, and asked for the docs to cover it. Reproduced on opencloudeu/opencloud-rolling:7.1 with the vanilla opencloud-compose; both log signatures appear there.
How was this tested?
pnpm buildpasses. The new section adds no broken links or anchors. The build's pre-existing broken-anchor warnings are in unrelated/de/developer-service pages, not in this change.🤖 drafted with Claude Code, reviewed before submitting.