diff --git a/content/applications/sales/point_of_sale/use.rst b/content/applications/sales/point_of_sale/use.rst index 70831512e07..5775cb92bbb 100644 --- a/content/applications/sales/point_of_sale/use.rst +++ b/content/applications/sales/point_of_sale/use.rst @@ -242,8 +242,8 @@ The steps to process a refund from the :ref:`POS register ` or processed as a :ref:`standalone refund that is not based on an order `. -In both cases, the amount can be refunded or a :ref:`gift card ` issued for the -refunded amount. +In both cases, the amount can be refunded or a :ref:`gift card ` +issued for the refunded amount. .. note:: Once the return is validated, a corresponding credit note is generated, referencing the original @@ -267,11 +267,11 @@ To process a refund based on an order, follow these steps: - To refund the customer, on the payment screen, select a payment method, then click :guilabel:`Validate`. - - To issue a :ref:`gift card ` for the refund amount, on the payment screen, - click :guilabel:`Back`. The cart displays the returned product(s) with a negative quantity. - Then, add the gift card from the product selector to the order; its value is automatically set - to match the total refund amount. Click :guilabel:`Payment`, then :guilabel:`Validate` the - refund. + - To issue a :ref:`gift card ` for the refund amount, on the + payment screen, click :guilabel:`Back`. The cart displays the returned product(s) with a + negative quantity. Then, add the gift card from the product selector to the order; its value is + automatically set to match the total refund amount. Click :guilabel:`Payment`, then + :guilabel:`Validate` the refund. .. tip:: - Alternatively, access the list of paid orders by clicking :guilabel:`Orders` in the POS @@ -296,7 +296,8 @@ To process a standalone refund that is *not* based on an order, follow these ste #. Select the relevant product from the POS register. #. Click :guilabel:`Qty` to enter the quantity to refund, then click :guilabel:`+/-` to set it as a negative quantity. -#. Optionally, select the :ref:`gift card ` if needed for the process. +#. Optionally, select the :ref:`gift card ` if needed for the + process. #. Click :guilabel:`Payment` to open the payment screen. #. Select a payment method, then click :guilabel:`Validate`.