[Labelling Correction Signal] Discussion #259: Active Copilot Pro subscription - Access denied on both VS Code and github.com/copilot

[mnkiefer]

This issue records trusted label corrections for one discussion. It is a deterministic intake record for later agentic analysis of .github/instructions/community-discussion-labeling.md.

Signal key: githubnext/aw-community-discussions#259
Discussion number: 259
Target repository: githubnext/aw-community-discussions
Discussion URL: githubnext/aw-community-discussions#259
Current category: Copilot Conversations
Current category slug: copilot-conversations
Current labels: Copilot, Copilot in GitHub, source:ui
Seen labels: Copilot, Copilot in GitHub
Seen event types: labeled, unlabeled
Correction count: 4
First correction seen: 2026-04-15T21:01:57.763Z
Last correction seen: 2026-04-16T21:01:28.773Z
Latest event type: labeled
Latest label: Copilot in GitHub

Discussion Snapshot

Title: Active Copilot Pro subscription - Access denied on both VS Code and github.com/copilot

🏷️ Discussion Type Bug 💬 Feature/Topic Area Copilot in GitHub Body Hi, I'm facing an "Access denied" error. I cannot access https://github.com/copilot and Copilot Chat is not working in VS Code. My Copilot Pro subscription is active on my account settings page. This is not a local or network issue as the problem persists on the official GitHub website. It appears my account may be stuck with an incorrect "trial" entitlement on the backend. Could an admin please review and manually refresh the Copilot entitlement for my account? Thanks.

Correction History

When	Event	Label
2026-04-15T21:01:57.763Z	labeled	Copilot
2026-04-16T21:01:26.532Z	unlabeled	Copilot in GitHub
2026-04-16T21:01:28.185Z	unlabeled	Copilot
2026-04-16T21:01:28.773Z	labeled	Copilot in GitHub