Failure in upgrading CloudStack from 4.19.3.0 to 4.20.2.0 #12663

zap51 · 2026-02-19T10:38:07Z

zap51
Feb 19, 2026

Hi Community,

We upgraded our setup with Ubuntu 20.04 LTS on management and agents to v4.20.2.0 but it is failing at this stage mentioned below.
We see these in the log file management-server.out after starting cloudstack-management.service. The service cloudstack-management.service keeps running but these failures are seen with MariaDB v10.3.

WARNING: sun.reflect.Reflection.getCallerClass is not supported. This will impact performance.
2026-02-19 10:04:34,816 main ERROR Unknown object "logger" of type org.apache.logging.log4j.core.config.LoggerConfig is ignored: try nesting it inside one of: ["Appenders", "Loggers", "Properties", "Scripts", "CustomLevels"].
2026-02-19 10:04:34,821 main ERROR Unknown object "logger" of type org.apache.logging.log4j.core.config.LoggerConfig is ignored: try nesting it inside one of: ["Appenders", "Loggers", "Properties", "Scripts", "CustomLevels"].
2026-02-19 10:04:34,826 main ERROR Unknown object "root" of type org.apache.logging.log4j.core.config.LoggerConfig is ignored: try nesting it inside one of: ["Appenders", "Loggers", "Properties", "Scripts", "CustomLevels"].
10:04:42.954 [main] ERROR com.cloud.utils.db.ScriptRunner - Error executing: ALTER TABLE `cloud`.`snapshot_schedule` DROP CONSTRAINT `fk__snapshot_schedule_async_job_id`
10:04:42.962 [main] ERROR com.cloud.utils.db.ScriptRunner - java.sql.SQLSyntaxErrorException: Can't DROP CONSTRAINT `fk__snapshot_schedule_async_job_id`; check that it exists
10:04:42.963 [main] ERROR com.cloud.upgrade.DatabaseUpgradeChecker - Unable to execute upgrade script
java.sql.SQLSyntaxErrorException: Can't DROP CONSTRAINT `fk__snapshot_schedule_async_job_id`; check that it exists
        at com.cloud.utils.db.ScriptRunner.runScript(ScriptRunner.java:186) ~[cloudstack-4.20.2.0.jar:4.20.2.0]
        at com.cloud.utils.db.ScriptRunner.runScript(ScriptRunner.java:88) ~[cloudstack-4.20.2.0.jar:4.20.2.0]
        at com.cloud.upgrade.DatabaseUpgradeChecker.runScript(DatabaseUpgradeChecker.java:242) ~[cloudstack-4.20.2.0.jar:4.20.2.0]
        at com.cloud.upgrade.DatabaseUpgradeChecker.executeUpgrade(DatabaseUpgradeChecker.java:363) ~[cloudstack-4.20.2.0.jar:4.20.2.0]
        at com.cloud.upgrade.DatabaseUpgradeChecker.executeUpgrades(DatabaseUpgradeChecker.java:339) ~[cloudstack-4.20.2.0.jar:4.20.2.0]
        at com.cloud.upgrade.DatabaseUpgradeChecker.upgrade(DatabaseUpgradeChecker.java:305) ~[cloudstack-4.20.2.0.jar:4.20.2.0]
        at com.cloud.upgrade.DatabaseUpgradeChecker.check(DatabaseUpgradeChecker.java:478) ~[cloudstack-4.20.2.0.jar:4.20.2.0]
        at org.apache.cloudstack.spring.lifecycle.CloudStackExtendedLifeCycle.checkIntegrity(CloudStackExtendedLifeCycle.java:62) ~[cloudstack-4.20.2.0.jar:4.20.2.0]
        at org.apache.cloudstack.spring.lifecycle.CloudStackExtendedLifeCycle.start(CloudStackExtendedLifeCycle.java:52) ~[cloudstack-4.20.2.0.jar:4.20.2.0]
        at org.springframework.context.support.DefaultLifecycleProcessor.doStart(DefaultLifecycleProcessor.java:178) ~[cloudstack-4.20.2.0.jar:4.20.2.0]
        at org.springframework.context.support.DefaultLifecycleProcessor.access$200(DefaultLifecycleProcessor.java:54) ~[cloudstack-4.20.2.0.jar:4.20.2.0]
        at org.springframework.context.support.DefaultLifecycleProcessor$LifecycleGroup.start(DefaultLifecycleProcessor.java:356) ~[cloudstack-4.20.2.0.jar:4.20.2.0]
        at java.lang.Iterable.forEach(Iterable.java:75) ~[?:?]
        at org.springframework.context.support.DefaultLifecycleProcessor.startBeans(DefaultLifecycleProcessor.java:155) ~[cloudstack-4.20.2.0.jar:4.20.2.0]
        at org.springframework.context.support.DefaultLifecycleProcessor.onRefresh(DefaultLifecycleProcessor.java:123) ~[cloudstack-4.20.2.0.jar:4.20.2.0]
        at org.springframework.context.support.AbstractApplicationContext.finishRefresh(AbstractApplicationContext.java:937) ~[cloudstack-4.20.2.0.jar:4.20.2.0]
        at org.springframework.context.support.AbstractApplicationContext.refresh(AbstractApplicationContext.java:586) ~[cloudstack-4.20.2.0.jar:4.20.2.0]
        at org.apache.cloudstack.spring.module.model.impl.DefaultModuleDefinitionSet.loadContext(DefaultModuleDefinitionSet.java:174) ~[cloudstack-4.20.2.0.jar:4.20.2.0]
        at org.apache.cloudstack.spring.module.model.impl.DefaultModuleDefinitionSet$2.with(DefaultModuleDefinitionSet.java:143) ~[cloudstack-4.20.2.0.jar:4.20.2.0]
        at org.apache.cloudstack.spring.module.model.impl.DefaultModuleDefinitionSet.withModule(DefaultModuleDefinitionSet.java:274) ~[cloudstack-4.20.2.0.jar:4.20.2.0]
        at org.apache.cloudstack.spring.module.model.impl.DefaultModuleDefinitionSet.withModule(DefaultModuleDefinitionSet.java:279) ~[cloudstack-4.20.2.0.jar:4.20.2.0]
        at org.apache.cloudstack.spring.module.model.impl.DefaultModuleDefinitionSet.withModule(DefaultModuleDefinitionSet.java:262) ~[cloudstack-4.20.2.0.jar:4.20.2.0]
        at org.apache.cloudstack.spring.module.model.impl.DefaultModuleDefinitionSet.loadContexts(DefaultModuleDefinitionSet.java:131) ~[cloudstack-4.20.2.0.jar:4.20.2.0]
        at org.apache.cloudstack.spring.module.model.impl.DefaultModuleDefinitionSet.load(DefaultModuleDefinitionSet.java:79) ~[cloudstack-4.20.2.0.jar:4.20.2.0]
        at org.apache.cloudstack.spring.module.factory.ModuleBasedContextFactory.loadModules(ModuleBasedContextFactory.java:37) ~[cloudstack-4.20.2.0.jar:4.20.2.0]
        at org.apache.cloudstack.spring.module.factory.CloudStackSpringContext.init(CloudStackSpringContext.java:71) ~[cloudstack-4.20.2.0.jar:4.20.2.0]
        at org.apache.cloudstack.spring.module.factory.CloudStackSpringContext.<init>(CloudStackSpringContext.java:58) ~[cloudstack-4.20.2.0.jar:4.20.2.0]
        at org.apache.cloudstack.spring.module.factory.CloudStackSpringContext.<init>(CloudStackSpringContext.java:62) ~[cloudstack-4.20.2.0.jar:4.20.2.0]
        at org.apache.cloudstack.spring.module.web.CloudStackContextLoaderListener.contextInitialized(CloudStackContextLoaderListener.java:53) ~[cloudstack-4.20.2.0.jar:4.20.2.0]
        at org.eclipse.jetty.server.handler.ContextHandler.callContextInitialized(ContextHandler.java:1073) ~[cloudstack-4.20.2.0.jar:4.20.2.0]
        at org.eclipse.jetty.servlet.ServletContextHandler.callContextInitialized(ServletContextHandler.java:572) ~[cloudstack-4.20.2.0.jar:4.20.2.0]
        at org.eclipse.jetty.server.handler.ContextHandler.contextInitialized(ContextHandler.java:1002) ~[cloudstack-4.20.2.0.jar:4.20.2.0]
        at org.eclipse.jetty.servlet.ServletHandler.initialize(ServletHandler.java:765) ~[cloudstack-4.20.2.0.jar:4.20.2.0]
        at org.eclipse.jetty.servlet.ServletContextHandler.startContext(ServletContextHandler.java:379) ~[cloudstack-4.20.2.0.jar:4.20.2.0]
        at org.eclipse.jetty.webapp.WebAppContext.startWebapp(WebAppContext.java:1449) ~[cloudstack-4.20.2.0.jar:4.20.2.0]
        at org.eclipse.jetty.webapp.WebAppContext.startContext(WebAppContext.java:1414) ~[cloudstack-4.20.2.0.jar:4.20.2.0]
        at org.eclipse.jetty.server.handler.ContextHandler.doStart(ContextHandler.java:916) ~[cloudstack-4.20.2.0.jar:4.20.2.0]
        at org.eclipse.jetty.servlet.ServletContextHandler.doStart(ServletContextHandler.java:288) ~[cloudstack-4.20.2.0.jar:4.20.2.0]
        at org.eclipse.jetty.webapp.WebAppContext.doStart(WebAppContext.java:524) ~[cloudstack-4.20.2.0.jar:4.20.2.0]
        at org.eclipse.jetty.util.component.AbstractLifeCycle.start(AbstractLifeCycle.java:73) ~[cloudstack-4.20.2.0.jar:4.20.2.0]
        at org.eclipse.jetty.util.component.ContainerLifeCycle.start(ContainerLifeCycle.java:169) ~[cloudstack-4.20.2.0.jar:4.20.2.0]
        at org.eclipse.jetty.util.component.ContainerLifeCycle.doStart(ContainerLifeCycle.java:110) ~[cloudstack-4.20.2.0.jar:4.20.2.0]
        at org.eclipse.jetty.server.handler.AbstractHandler.doStart(AbstractHandler.java:97) ~[cloudstack-4.20.2.0.jar:4.20.2.0]
        at org.eclipse.jetty.server.handler.gzip.GzipHandler.doStart(GzipHandler.java:426) ~[cloudstack-4.20.2.0.jar:4.20.2.0]
        at org.eclipse.jetty.util.component.AbstractLifeCycle.start(AbstractLifeCycle.java:73) ~[cloudstack-4.20.2.0.jar:4.20.2.0]
        at org.eclipse.jetty.util.component.ContainerLifeCycle.start(ContainerLifeCycle.java:169) ~[cloudstack-4.20.2.0.jar:4.20.2.0]
        at org.eclipse.jetty.util.component.ContainerLifeCycle.doStart(ContainerLifeCycle.java:117) ~[cloudstack-4.20.2.0.jar:4.20.2.0]
        at org.eclipse.jetty.server.handler.AbstractHandler.doStart(AbstractHandler.java:97) ~[cloudstack-4.20.2.0.jar:4.20.2.0]
        at org.eclipse.jetty.util.component.AbstractLifeCycle.start(AbstractLifeCycle.java:73) ~[cloudstack-4.20.2.0.jar:4.20.2.0]
        at org.eclipse.jetty.util.component.ContainerLifeCycle.start(ContainerLifeCycle.java:169) ~[cloudstack-4.20.2.0.jar:4.20.2.0]
        at org.eclipse.jetty.server.Server.start(Server.java:423) ~[cloudstack-4.20.2.0.jar:4.20.2.0]
        at org.eclipse.jetty.util.component.ContainerLifeCycle.doStart(ContainerLifeCycle.java:110) ~[cloudstack-4.20.2.0.jar:4.20.2.0]
        at org.eclipse.jetty.server.handler.AbstractHandler.doStart(AbstractHandler.java:97) ~[cloudstack-4.20.2.0.jar:4.20.2.0]
        at org.eclipse.jetty.server.Server.doStart(Server.java:387) ~[cloudstack-4.20.2.0.jar:4.20.2.0]
        at org.eclipse.jetty.util.component.AbstractLifeCycle.start(AbstractLifeCycle.java:73) ~[cloudstack-4.20.2.0.jar:4.20.2.0]
        at org.apache.cloudstack.ServerDaemon.start(ServerDaemon.java:204) ~[cloudstack-4.20.2.0.jar:4.20.2.0]
        at org.apache.cloudstack.ServerDaemon.main(ServerDaemon.java:115) ~[cloudstack-4.20.2.0.jar:4.20.2.0]
        
        10:04:42.982 [main] ERROR com.cloud.upgrade.DatabaseUpgradeChecker - Unable to upgrade the database
com.cloud.utils.exception.CloudRuntimeException: Unable to execute upgrade script
        at com.cloud.upgrade.DatabaseUpgradeChecker.runScript(DatabaseUpgradeChecker.java:248) ~[cloudstack-4.20.2.0.jar:4.20.2.0]
        at com.cloud.upgrade.DatabaseUpgradeChecker.executeUpgrade(DatabaseUpgradeChecker.java:363) ~[cloudstack-4.20.2.0.jar:4.20.2.0]
        at com.cloud.upgrade.DatabaseUpgradeChecker.executeUpgrades(DatabaseUpgradeChecker.java:339) ~[cloudstack-4.20.2.0.jar:4.20.2.0]
        at com.cloud.upgrade.DatabaseUpgradeChecker.upgrade(DatabaseUpgradeChecker.java:305) ~[cloudstack-4.20.2.0.jar:4.20.2.0]
        at com.cloud.upgrade.DatabaseUpgradeChecker.check(DatabaseUpgradeChecker.java:478) ~[cloudstack-4.20.2.0.jar:4.20.2.0]
        at org.apache.cloudstack.spring.lifecycle.CloudStackExtendedLifeCycle.checkIntegrity(CloudStackExtendedLifeCycle.java:62) ~[cloudstack-4.20.2.0.jar:4.20.2.0]
        at org.apache.cloudstack.spring.lifecycle.CloudStackExtendedLifeCycle.start(CloudStackExtendedLifeCycle.java:52) ~[cloudstack-4.20.2.0.jar:4.20.2.0]
        at org.springframework.context.support.DefaultLifecycleProcessor.doStart(DefaultLifecycleProcessor.java:178) ~[cloudstack-4.20.2.0.jar:4.20.2.0]
        at org.springframework.context.support.DefaultLifecycleProcessor.access$200(DefaultLifecycleProcessor.java:54) ~[cloudstack-4.20.2.0.jar:4.20.2.0]
        at org.springframework.context.support.DefaultLifecycleProcessor$LifecycleGroup.start(DefaultLifecycleProcessor.java:356) ~[cloudstack-4.20.2.0.jar:4.20.2.0]
        at java.lang.Iterable.forEach(Iterable.java:75) ~[?:?]
        at org.springframework.context.support.DefaultLifecycleProcessor.startBeans(DefaultLifecycleProcessor.java:155) ~[cloudstack-4.20.2.0.jar:4.20.2.0]
        at org.springframework.context.support.DefaultLifecycleProcessor.onRefresh(DefaultLifecycleProcessor.java:123) ~[cloudstack-4.20.2.0.jar:4.20.2.0]
        at org.springframework.context.support.AbstractApplicationContext.finishRefresh(AbstractApplicationContext.java:937) ~[cloudstack-4.20.2.0.jar:4.20.2.0]
        at org.springframework.context.support.AbstractApplicationContext.refresh(AbstractApplicationContext.java:586) ~[cloudstack-4.20.2.0.jar:4.20.2.0]
        at org.apache.cloudstack.spring.module.model.impl.DefaultModuleDefinitionSet.loadContext(DefaultModuleDefinitionSet.java:174) ~[cloudstack-4.20.2.0.jar:4.20.2.0]
        at org.apache.cloudstack.spring.module.model.impl.DefaultModuleDefinitionSet$2.with(DefaultModuleDefinitionSet.java:143) ~[cloudstack-4.20.2.0.jar:4.20.2.0]
        at org.apache.cloudstack.spring.module.model.impl.DefaultModuleDefinitionSet.withModule(DefaultModuleDefinitionSet.java:274) ~[cloudstack-4.20.2.0.jar:4.20.2.0]
        at org.apache.cloudstack.spring.module.model.impl.DefaultModuleDefinitionSet.withModule(DefaultModuleDefinitionSet.java:279) ~[cloudstack-4.20.2.0.jar:4.20.2.0]
        at org.apache.cloudstack.spring.module.model.impl.DefaultModuleDefinitionSet.withModule(DefaultModuleDefinitionSet.java:262) ~[cloudstack-4.20.2.0.jar:4.20.2.0]
        at org.apache.cloudstack.spring.module.model.impl.DefaultModuleDefinitionSet.loadContexts(DefaultModuleDefinitionSet.java:131) ~[cloudstack-4.20.2.0.jar:4.20.2.0]
        at org.apache.cloudstack.spring.module.model.impl.DefaultModuleDefinitionSet.load(DefaultModuleDefinitionSet.java:79) ~[cloudstack-4.20.2.0.jar:4.20.2.0]
        at org.apache.cloudstack.spring.module.factory.ModuleBasedContextFactory.loadModules(ModuleBasedContextFactory.java:37) ~[cloudstack-4.20.2.0.jar:4.20.2.0]
        at org.apache.cloudstack.spring.module.factory.CloudStackSpringContext.init(CloudStackSpringContext.java:71) ~[cloudstack-4.20.2.0.jar:4.20.2.0]
        at org.apache.cloudstack.spring.module.factory.CloudStackSpringContext.<init>(CloudStackSpringContext.java:58) ~[cloudstack-4.20.2.0.jar:4.20.2.0]
        at org.apache.cloudstack.spring.module.factory.CloudStackSpringContext.<init>(CloudStackSpringContext.java:62) ~[cloudstack-4.20.2.0.jar:4.20.2.0]
        at org.apache.cloudstack.spring.module.web.CloudStackContextLoaderListener.contextInitialized(CloudStackContextLoaderListener.java:53) ~[cloudstack-4.20.2.0.jar:4.20.2.0]
        at org.eclipse.jetty.server.handler.ContextHandler.callContextInitialized(ContextHandler.java:1073) ~[cloudstack-4.20.2.0.jar:4.20.2.0]
        at org.eclipse.jetty.servlet.ServletContextHandler.callContextInitialized(ServletContextHandler.java:572) ~[cloudstack-4.20.2.0.jar:4.20.2.0]
        at org.eclipse.jetty.server.handler.ContextHandler.contextInitialized(ContextHandler.java:1002) ~[cloudstack-4.20.2.0.jar:4.20.2.0]
        at org.eclipse.jetty.servlet.ServletHandler.initialize(ServletHandler.java:765) ~[cloudstack-4.20.2.0.jar:4.20.2.0]
        at org.eclipse.jetty.servlet.ServletContextHandler.startContext(ServletContextHandler.java:379) ~[cloudstack-4.20.2.0.jar:4.20.2.0]
        at org.eclipse.jetty.webapp.WebAppContext.startWebapp(WebAppContext.java:1449) ~[cloudstack-4.20.2.0.jar:4.20.2.0]
        at org.eclipse.jetty.webapp.WebAppContext.startContext(WebAppContext.java:1414) ~[cloudstack-4.20.2.0.jar:4.20.2.0]
        at org.eclipse.jetty.server.handler.ContextHandler.doStart(ContextHandler.java:916) ~[cloudstack-4.20.2.0.jar:4.20.2.0]
        at org.eclipse.jetty.servlet.ServletContextHandler.doStart(ServletContextHandler.java:288) ~[cloudstack-4.20.2.0.jar:4.20.2.0]
        at org.eclipse.jetty.webapp.WebAppContext.doStart(WebAppContext.java:524) ~[cloudstack-4.20.2.0.jar:4.20.2.0]
        at org.eclipse.jetty.util.component.AbstractLifeCycle.start(AbstractLifeCycle.java:73) ~[cloudstack-4.20.2.0.jar:4.20.2.0]
        at org.eclipse.jetty.util.component.ContainerLifeCycle.start(ContainerLifeCycle.java:169) ~[cloudstack-4.20.2.0.jar:4.20.2.0]
        at org.eclipse.jetty.util.component.ContainerLifeCycle.doStart(ContainerLifeCycle.java:110) ~[cloudstack-4.20.2.0.jar:4.20.2.0]
        at org.eclipse.jetty.server.handler.AbstractHandler.doStart(AbstractHandler.java:97) ~[cloudstack-4.20.2.0.jar:4.20.2.0]
        at org.eclipse.jetty.server.handler.gzip.GzipHandler.doStart(GzipHandler.java:426) ~[cloudstack-4.20.2.0.jar:4.20.2.0]
        at org.eclipse.jetty.util.component.AbstractLifeCycle.start(AbstractLifeCycle.java:73) ~[cloudstack-4.20.2.0.jar:4.20.2.0]
        at org.eclipse.jetty.util.component.ContainerLifeCycle.start(ContainerLifeCycle.java:169) ~[cloudstack-4.20.2.0.jar:4.20.2.0]
        at org.eclipse.jetty.util.component.ContainerLifeCycle.doStart(ContainerLifeCycle.java:117) ~[cloudstack-4.20.2.0.jar:4.20.2.0]
        at org.eclipse.jetty.server.handler.AbstractHandler.doStart(AbstractHandler.java:97) ~[cloudstack-4.20.2.0.jar:4.20.2.0]
        at org.eclipse.jetty.util.component.AbstractLifeCycle.start(AbstractLifeCycle.java:73) ~[cloudstack-4.20.2.0.jar:4.20.2.0]
        at org.eclipse.jetty.util.component.ContainerLifeCycle.start(ContainerLifeCycle.java:169) ~[cloudstack-4.20.2.0.jar:4.20.2.0]
        at org.eclipse.jetty.server.Server.start(Server.java:423) ~[cloudstack-4.20.2.0.jar:4.20.2.0]
        at org.eclipse.jetty.util.component.ContainerLifeCycle.doStart(ContainerLifeCycle.java:110) ~[cloudstack-4.20.2.0.jar:4.20.2.0]
        at org.eclipse.jetty.server.handler.AbstractHandler.doStart(AbstractHandler.java:97) ~[cloudstack-4.20.2.0.jar:4.20.2.0]
        at org.eclipse.jetty.server.Server.doStart(Server.java:387) ~[cloudstack-4.20.2.0.jar:4.20.2.0]
        at org.eclipse.jetty.util.component.AbstractLifeCycle.start(AbstractLifeCycle.java:73) ~[cloudstack-4.20.2.0.jar:4.20.2.0]
        at org.apache.cloudstack.ServerDaemon.start(ServerDaemon.java:204) ~[cloudstack-4.20.2.0.jar:4.20.2.0]
        at org.apache.cloudstack.ServerDaemon.main(ServerDaemon.java:115) ~[cloudstack-4.20.2.0.jar:4.20.2.0]
Caused by: java.sql.SQLSyntaxErrorException: Can't DROP CONSTRAINT `fk__snapshot_schedule_async_job_id`; check that it exists
        at com.cloud.utils.db.ScriptRunner.runScript(ScriptRunner.java:186) ~[cloudstack-4.20.2.0.jar:4.20.2.0]
        at com.cloud.utils.db.ScriptRunner.runScript(ScriptRunner.java:88) ~[cloudstack-4.20.2.0.jar:4.20.2.0]
        at com.cloud.upgrade.DatabaseUpgradeChecker.runScript(DatabaseUpgradeChecker.java:242) ~[cloudstack-4.20.2.0.jar:4.20.2.0]
        ... 54 more

Any help would be appreciated.

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Failure in upgrading CloudStack from 4.19.3.0 to 4.20.2.0 #12663

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Failure in upgrading CloudStack from 4.19.3.0 to 4.20.2.0 #12663

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zap51 Feb 19, 2026

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zap51
Feb 19, 2026