NethVoice CTI: Video sources enabled in profiles are not displayed consistently (missing label / visibility seems permission-dependent)

[mgarra]

Description

When a new Video source is created and enabled inside the relevant profiles, the source is not correctly shown/usable in profiles for all users. In some cases it is shown without the expected label and/or it does not appear for everyone, suggesting the visibility might depend on an additional permission/ACL beyond the profile enablement.

Screenshot provided shows the source “Test Sorgente Video” enabled (toggle ON) inside the profile settings.

Steps to reproduce

1. Open the Wizard UI and create a new Video source.
2. Go to Profiles and enable the newly created video source in one or more profiles.
3. Reopen the profiles configuration (or the section where enabled Video sources are listed).
4. Verify visibility/rendering of the enabled Video source for different users/roles.

Expected behavior

The enabled Video source is always visible in profiles, with the correct label, for all users that can access the profiles section.

Actual behavior

The enabled Video source is not displayed consistently: it may appear without the expected label and/or not be visible for all users (seems tied to some additional permission/ACL), even if it is enabled in the profile (see screenshot).

• See also

  • https://mattermost.nethesis.it/nethesis/pl/7tydutqt47ytjjp4qdtuamnjbo
  • https://helpdesk.nethesis.it/a/tickets/201710