GPU hang / NV_ERR_INVALID_DEVICE / nvidia-modeset timeout on Ubuntu 24.04 HWE (Lenovo Legion Pro 5 RTX 4070 Laptop)

[petritbahtiri123]

NVIDIA Open GPU Kernel Modules Version

570.211.01 (open kernel module, Ubuntu package nvidia-driver-570-open)

Please confirm this issue does not happen with the proprietary driver (of the same version). This issue tracker is only for bugs specific to the open kernel driver.

• I confirm that this does not happen with the proprietary driver package.

Operating System and Version

Ubuntu 24.04 LTS (HWE)

Kernel Release

6.17.0-19-generic

Please confirm you are running a stable release kernel (e.g. not a -rc). We do not accept bug reports for unreleased kernels.

• I am running on a stable kernel release.

Hardware: GPU

GPU 0: NVIDIA GeForce RTX 4070 Laptop GPU (UUID: GPU-c79a90b6-3bf5-cbd9-8b1f-6f0d233827b9)

Describe the bug

Problem

System experienced GPU hangs and full desktop freezes requiring power cycle.

Observed errors:

• NV_ERR_INVALID_DEVICE
• nvidia-modeset: ERROR: GPU:0: Error while waiting for GPU progress
• nvAssert failures

These occurred during normal desktop usage (Chrome, VS Code, Slack)

To Reproduce

Steps to Reproduce

1. Install NVIDIA open driver (580-open) on Ubuntu 24.04 HWE.
2. Reboot into system (PRIME on-demand, X11 session).
3. Connect external monitor (Dell U3421WE).
4. Launch typical desktop workload:
   • Google Chrome (multiple tabs)
   • VS Code
   • Slack
5. Use system normally for development workload.

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Additional Trigger Condition

6. Upgrade/downgrade NVIDIA driver (580-open → 570-open) without fully cleaning previous packages.
7. Reboot system.

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Result

• GPU enters invalid state
• Desktop freeze occurs
• System requires power button reboot

Errors observed:

• NV_ERR_INVALID_DEVICE
• nvidia-modeset: ERROR: GPU:0: Error while waiting for GPU progress
• nvAssert failures

---

Notes

Issue appears related to inconsistent driver state during upgrade/downgrade of open kernel modules combined with hybrid GPU (PRIME) and external display usage.

Bug Incidence

Sometimes

nvidia-bug-report.log.gz

nvidia-bug-report.log.gz

fix-nvidia-laptop-stability.sh

check-nvidia-stability.sh

More Info

Expected Behavior

System should remain stable during normal desktop usage (browser, VS Code, Slack, external monitor) without GPU hangs or requiring power cycle.

Driver upgrades/downgrades should not leave the system in a state where GPU enters invalid device state.

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Observed Behavior

After driver transition (580-open → 570-open), system entered unstable state:

• GPU hang
• nvidia-modeset timeouts
• NV_ERR_INVALID_DEVICE
• full desktop freeze

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Key Observation

Issue appears strongly related to inconsistent driver state during upgrade/downgrade of open kernel modules.

After fully cleaning and aligning to a single driver branch (570-open), system became stable.

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Additional Insight

• Hybrid GPU (PRIME on-demand) + external monitor likely increases sensitivity to driver inconsistency
• Electron-based applications (Chrome, VS Code, Slack) may increase GPU workload but are not root cause

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Suggestion

It may be useful to validate:

• driver upgrade/downgrade path integrity for open kernel modules
• detection of mixed or partially upgraded driver states
• recovery behavior when GPU enters invalid state (currently requires hard reboot)