From 1c2d4581a0d362b3cc4da56deec6f6d51cc82080 Mon Sep 17 00:00:00 2001 From: stacey-budd Date: Tue, 4 Aug 2026 14:37:29 +0000 Subject: [PATCH 1/5] CCM-17524 support content improvements --- docs/pages/support/support.md | 22 ++++++++++++++++++++++ 1 file changed, 22 insertions(+) diff --git a/docs/pages/support/support.md b/docs/pages/support/support.md index 49dec57..7a0d673 100644 --- a/docs/pages/support/support.md +++ b/docs/pages/support/support.md @@ -9,8 +9,30 @@ has_children: true permalink: /support/ --- +Find out how to get started with NHS Notify, and how to get help if you’re having a problem with the service. + +{% include components/inset-text.html + text='NHS Notify is a messaging service for people who work in or with NHS England to support patient care. If you have a question about your health, visit the NHS website (opens in a new tab)'. +%} + +## Get started with NHS Notify + +You can learn what NHS Notify can do, how much it costs, and how to write and send messages on our website. + +You can also check if NHS Notify is right for you and how to get started. + +If you’ve already started onboarding and have questions, contact your onboarding manager. + +{% include components/action-link.html +text = Get started with NHS Notify" +url = /get-started %} + +## Get support + NHS Notify is a gold service (opens in a new tab). +If you need help creating or sending messages, check our guidance for [using NHS Notify]({% link pages/using-nhs-notify.md %}). + If you're live with NHS Notify and need help, submit a case with Service Now (opens in a new tab). ## Office hours From 0b32e732f22ad7364955d60ffe66161a9be5e4b7 Mon Sep 17 00:00:00 2001 From: stacey-budd Date: Tue, 4 Aug 2026 14:59:10 +0000 Subject: [PATCH 2/5] CCM-17524 support content improvements --- docs/pages/support/support.md | 10 +++++----- 1 file changed, 5 insertions(+), 5 deletions(-) diff --git a/docs/pages/support/support.md b/docs/pages/support/support.md index 7a0d673..2cccffd 100644 --- a/docs/pages/support/support.md +++ b/docs/pages/support/support.md @@ -12,7 +12,7 @@ permalink: /support/ Find out how to get started with NHS Notify, and how to get help if you’re having a problem with the service. {% include components/inset-text.html - text='NHS Notify is a messaging service for people who work in or with NHS England to support patient care. If you have a question about your health, visit the NHS website (opens in a new tab)'. + text='NHS Notify is a messaging service for people who work in or with NHS England to support patient care. If you have a question about your health, visit the NHS website (opens in a new tab)' %} ## Get started with NHS Notify @@ -24,14 +24,14 @@ You can also check if NHS Notify is right for you and how to get started. If you’ve already started onboarding and have questions, contact your onboarding manager. {% include components/action-link.html -text = Get started with NHS Notify" -url = /get-started %} - + text="Get started with NHS Notify" + url="/get-started" +%} ## Get support NHS Notify is a gold service (opens in a new tab). -If you need help creating or sending messages, check our guidance for [using NHS Notify]({% link pages/using-nhs-notify.md %}). +If you need help creating or sending messages, check our guidance for [using NHS Notify]({% link pages/using-nhs-notify/using-nhs-notify.md %}). If you're live with NHS Notify and need help, submit a case with Service Now (opens in a new tab). From d498a6e18a441f763a38c98963ef65030db7295b Mon Sep 17 00:00:00 2001 From: stacey-budd Date: Tue, 4 Aug 2026 14:59:43 +0000 Subject: [PATCH 3/5] CCM-17524 support content improvements --- docs/pages/support/support.md | 1 + 1 file changed, 1 insertion(+) diff --git a/docs/pages/support/support.md b/docs/pages/support/support.md index 2cccffd..48dfe4e 100644 --- a/docs/pages/support/support.md +++ b/docs/pages/support/support.md @@ -27,6 +27,7 @@ If you’ve already started onboarding and have questions, contact your onboardi text="Get started with NHS Notify" url="/get-started" %} + ## Get support NHS Notify is a gold service (opens in a new tab). From c704a99cbfb9489421b13cd6450dfaa9b094504a Mon Sep 17 00:00:00 2001 From: stacey-budd Date: Wed, 5 Aug 2026 15:08:15 +0000 Subject: [PATCH 4/5] Updated ServiceNow link --- docs/pages/support/support.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/docs/pages/support/support.md b/docs/pages/support/support.md index 48dfe4e..cfeffa6 100644 --- a/docs/pages/support/support.md +++ b/docs/pages/support/support.md @@ -34,7 +34,7 @@ NHS Notify is a submit a case with Service Now (opens in a new tab). +If you're live with NHS Notify and need help, submit a case with Service Now (opens in a new tab). ## Office hours From bfffd18ab9fee384cb2a5eaf0952f0e68c13c007 Mon Sep 17 00:00:00 2001 From: stacey-budd Date: Wed, 5 Aug 2026 15:29:47 +0000 Subject: [PATCH 5/5] Removed rogue space from ServiceNow anchor text --- docs/pages/support/support.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/docs/pages/support/support.md b/docs/pages/support/support.md index cfeffa6..51a6f6a 100644 --- a/docs/pages/support/support.md +++ b/docs/pages/support/support.md @@ -34,7 +34,7 @@ NHS Notify is a submit a case with Service Now (opens in a new tab). +If you're live with NHS Notify and need help, submit a case with ServiceNow (opens in a new tab). ## Office hours